338zkPrivacy Policy

This page describes what we collect when you use 338zk and how we keep that data protected. We at 338zk take your privacy seriously. We collect personal information only for legitimate business purposes—account management, payment processing, fraud prevention, and compliance with anti-money-laundering law. We do not sell your data to third parties, and we restrict access to your information to personnel who need it to operate our platform.

Our privacy practices apply to all users of 338zk, regardless of jurisdiction. We comply with data protection standards and encryption practices designed to safeguard your information in transit and at rest. If you have questions about how we handle your data, contact our support team via in-app chat or email. Your data rights are outlined in this policy and in our Terms

We update this privacy policy periodically to reflect changes in our practices or applicable law. The current version is always available on this page. Your continued use of 338zk after any update constitutes acceptance of the revised policy.

Data We Collect on 338zk

We collect personal information when you register an account on 338zk. This includes your full legal name, email address, phone number, date of birth, and residential address. We collect this data to verify your identity, comply with Know Your Customer (KYC) requirements, and process your deposits and withdrawals.

We require you to submit government-issued identity documents (passport, driver's license, or national identity card) and proof of address (utility bill, bank statement, or official letter) as part of our KYC verification. We store these documents securely and access them only when necessary for compliance verification, account disputes, or support requests.

We collect technical data about your device and browsing activity on 338zk. This includes your IP address, device type, operating system, browser type, and pages you access. We use this data to diagnose technical issues, improve our platform, and detect fraud.

How We Use Your Data on 338zk

We use your personal information to operate 338zk and deliver our services. We verify your identity via KYC to comply with anti-money-laundering law and detect fraud. We process your payment information to execute deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers.

We use your transaction data to settle bets, calculate your weekly cashback, and advance your tier status. We use technical data to diagnose platform issues, optimize our website and app performance, and detect unauthorized access or suspicious activity.

We do not use your data for marketing without your consent. We do not share your email address or phone number with third parties for promotional purposes. We may send you service announcements (account alerts, promotion updates, maintenance notifications) to the email and phone number you provided during registration.

Personal data

Information that identifies you directly on 338zk, such as name, email, phone, and address.

Transaction data

Records of your deposits, withdrawals, bets, and game outcomes on 338zk.

Technical data

Information about your device and browsing activity on 338zk, such as IP address and browser type.

KYC documents

Your identity verification files (ID scan and address proof) stored securely by 338zk.

Third-Party Processors and Data Security on 338zk

We at 338zk work with third-party service providers to operate our platform and process your data. Our payment processors handle your deposit and withdrawal requests via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank accounts. These providers may store copies of your transaction information as required by their own compliance standards. We have data processing agreements in place with all payment providers to ensure they protect your information to the same standards we maintain.

Our hosting provider stores 338zk's servers and databases. Our servers may be located outside your jurisdiction. Any data stored on our servers is encrypted and accessible only by authorized personnel. Our hosting provider is bound by a data processing agreement that requires them to protect your information confidentially and use it only to support our platform operations.

We use settlement data providers to verify sports outcomes and game results for 338zk. These providers receive only the data necessary to confirm Liga 1, Piala AFF, Piala Indonesia, Champions League, Premier League, MotoGP, badminton, and esports (Mobile Legends, Free Fire, PUBG Mobile) results. We do not share personal account information with settlement partners.

How We Protect Your Data on 338zk

We protect your data using SSL/TLS encryption in transit. All communication between your device and our 338zk servers is encrypted. Your login credentials, payment information, and personal data are not transmitted in plaintext.

We hash and salt your password using industry-standard cryptography. We do not store passwords in plaintext and cannot retrieve them. If you forget your password, we require you to verify your identity via email or SMS before allowing you to reset it.

We retain your data for as long as necessary to provide 338zk services, settle disputes, and comply with applicable law. Personal information is typically retained for seven years after account closure. You may request data deletion or correction by contacting our support team, subject to legal retention requirements.

Your Rights and Cookies on 338zk

You have the right to request access to your personal data on 338zk. Contact our support team to request a copy of all information we hold about you. You also have the right to request correction or deletion of inaccurate data.

We use analytics cookies to understand how users interact with 338zk. These cookies do not identify you personally; they collect aggregate data about traffic patterns, popular pages, and user behavior. This data helps us improve our platform. You can opt out of analytics cookies in your browser settings without affecting core 338zk functionality.

We do not use third-party tracking pixels or advertising cookies on 338zk. We do not participate in cross-site tracking or retargeting networks.

Jurisdiction and Contact Information on 338zk

Our services on 338zk are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported jurisdictions may use our platform. Users in restricted jurisdictions must not register or access 338zk.

If you have questions about our privacy practices, data handling, or your rights, contact our support team via in-app chat or email. We respond to privacy inquiries within five business days. If you are in a jurisdiction with data protection authorities, you may also lodge complaints with those authorities regarding our data handling practices.

This privacy policy is governed by the laws of the jurisdiction where 338zk is registered. Any disputes regarding data privacy shall be resolved according to those laws. By using 338zk, you consent to our collection and use of your data as described in this policy.